FAQ
Questions we hear most
- Do you sell to homeowners?
- Yes. LA Floor Plug is a retail-first flooring shop for homeowners and renovators in Southern California. You do not need a contractor license to browse or place a demo order.
- How does pricing work?
- Products are priced per square foot. Enter your room area on the product page (add waste) and add that quantity to your cart.
- Can I get samples?
- Use the Contact page to request free sample guidance. In this demo, the form simulates a request — it does not mail physical boards.
- Is checkout real?
- No. Checkout is a mock UI. No payments are processed and no inventory ships.
- What is HydroLock Waterproof Laminate?
- HydroLock is our 100% waterproof laminate line — tough AC4-class wear feel, waxed edges, waterproof core construction, and easy click-lock install. Collections like High Sierra, Pacific Riviera, and Magic Hour ship as color variants under each product card.
- How many HydroLock collections and colors do you carry?
- Eight collections and forty-five colors: High Sierra, Pacific Riviera, Canyon Trail, Magic Hour, Continuum, Painted Coast, Night Sky, and Chevron Craft.
- Where is your warehouse?
- Our warehouse is in Los Angeles. Email info@lafloorplug.com for samples, quotes, and material orders.
- Do you offer installation?
- No. LA Floor Plug sells flooring materials only. We do not offer, book, or sell installation services. HydroLock is DIY-friendly (click-lock / floating), and our Install guide page covers educational guidance. For complex jobs, hire an independent installer of your choice.